ID3 Tags are not shown

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ID3 Tags are not shown

Post  goblin on Wed Sep 26, 2012 10:21 am

Hello,

the ID3 tags of radio stations are not shown on the display of the receivers when I push the "Info" button in front of the device?

Is this a feature request then onkyo, please implement.

If it is not working only on my device, please tell me what to adapt.

Thanks.

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Re: ID3 Tags are not shown

Post  OnkyoUSA on Wed Sep 26, 2012 3:16 pm

What model receiver do you currently own? What radio stations are you referring to? If referring to vTuner; ID3 tags are not supported through our Onkyo receivers. If you have other questions or concerns; Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Friday 9am to 8pm EST/ Saturday- Sunday 10am to 4pm EST: (800) 229-1687; option #3 PRODUCT SUPPORT). We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.

Thank You;

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Re: ID3 Tags are not shown

Post  goblin on Thu Sep 27, 2012 4:57 am

OnkyoUSA wrote:What model receiver do you currently own? What radio stations are you referring to? If referring to vTuner; ID3 tags are not supported through our Onkyo receivers.
It is a TX-NR616 and I'm referring to vTuner.
Will ID3 tags be implemented in vTuner in the near future? That would be great. Thanks.



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Re: ID3 Tags are not shown

Post  OnkyoUSA on Thu Sep 27, 2012 8:14 pm

If referring to metadata showing current song, artist, song title, etc.- this is currently not supported by our receivers. You can only view the station's logo from the vTuner splashscreen. I will have your message forwarded to the appropriate representatives and department for further review and research. Thank you again for your input; as someone from the Engineering department will research your suggestion; so please periodically check our PRESS RELEASES for any further information regarding the implementation of any F/W update to resolve this issue/inquiry or on future Onkyo/ Integra models.

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