HT-R580, surround sound issue, plugged into HDMI PC

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HT-R580, surround sound issue, plugged into HDMI PC

Post  xcaliber on Fri Sep 07, 2012 5:43 pm

Hi,

I have an issue where i have my receiver plugged into my main PC via HDMI into video card. When I play any kind of media (movies, music, game streams) it only comes out of the left and right front speaker, not the center, or back. Any reason for this? I've updated all drivers and have checked other places to no avail. Any help appreciated.

Thanks!

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Re: HT-R580, surround sound issue, plugged into HDMI PC

Post  OnkyoUSA on Tue Sep 18, 2012 6:20 pm

In regards to your issue- it would possibly be more effective to contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation below. We would like to speak with you and work to troubleshoot and resolve your issue, with you having access to your unit, as prompt as possible. We would like to speak with you and provide a thorough answer to your inquiry and assist you with any further questions you may have. Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Friday 9am- 8pm/ Saturdays and Sundays 10am- 4pm EST).

Thank You;

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