TX-NR809 Static Type Noise

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TX-NR809 Static Type Noise

Post  sweetba1 on Fri Sep 07, 2012 5:23 pm

I have a TX-NR809 and get a static/popping type noise from all my speakers very frequently. When any loud noise occurs in say a movie, the static presents itself. It does not matter what volume I have the receiver at. I have tried new cables, resetting the unit to factory settings, and checked my speakers to make sure they were not blown. Does anyone have any ideas? I have run the serial number to make sure it is not part of the recall and it appears it is not. I am thinking there is something else wrong with the unit. All my connections are made using HDMI cables and 14 gauge speaker wire. I am running Definitive Tech Speakers rated at 200 watts for surround and 250 watts for center. The speakers can easily handle the power. Any help would be much appreciated. Thanks

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Re: TX-NR809 Static Type Noise

Post  OnkyoUSA on Wed Sep 12, 2012 2:01 pm

Please refer to the PRESS RELEASE regarding the issue with your receiver and follow the instructions to having your unit serviced: http://www.onkyousa.com/press_releases.cfm?id=253. If you are unable to have this processed from this weblink, please contact our Product Support department for further assistance.

Thank You;

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Same issue

Post  sweetba1 on Wed Oct 31, 2012 6:19 pm

Got my receiver back from being repaired. Have the same issue with static type noise and I also get and HDMI error code on start up. Any suggestions?

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Re: TX-NR809 Static Type Noise

Post  OnkyoUSA on Wed Oct 31, 2012 8:02 pm

Please reply back to the following email address (onkyoadmin@us.onkyo.com) to the attention of FORUM MODERATOR with the following information:

NAME:
FORUM USERNAME/HANDLE:
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MODEL NUMBER:

Please also review your PM for further information. Thank you again for your time and understanding.

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Re: TX-NR809 Static Type Noise

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