TX-NR609 no sound over HDMI when in standby
2 posters
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TX-NR609 no sound over HDMI when in standby
Periodically my TX-NR609 loses the capability to pass audio via HDMI when put into the standby mode video works fine. I have checked the settings and everything looks correct. To fix this in the past i've done a system reset. While this does remedy the problem, it is a pain to reset all the options. This has occured 5 or 6 times in the past 8 months.
Are there any other options to fix this issue
thanks
Bill
Are there any other options to fix this issue
thanks
Bill
whanrahan- Posts : 3
Join date : 2012-06-29
Re: TX-NR609 no sound over HDMI when in standby
In regards to your issue- it would possibly be more effective to contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation below. We would like to speak with you and work to troubleshoot and resolve your issue, with you having access to your unit, as prompt as possible. Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Sunday 24 hours a day: (800) 229-1687; option #3 PRODUCT SUPPORT). We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.
Thank You;
Forum Moderator
Thank You;
Forum Moderator
Re: TX-NR609 no sound over HDMI when in standby
thanks i'll do that immediately
Bill
Bill
whanrahan- Posts : 3
Join date : 2012-06-29
Re: TX-NR609 no sound over HDMI when in standby
Just following up to see if your issues are resolved. If you are still experiencing the same issue(s), Please contact our Product Support Dept for further assistance with this specific issue via our phone number 800-229-1687 24 hours a day. We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.
Cordially;
Forum Moderator
Cordially;
Forum Moderator
Re: TX-NR609 no sound over HDMI when in standby
haven't had the time will call this weekend
regards
bill
regards
bill
whanrahan- Posts : 3
Join date : 2012-06-29
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